18+ only. Gambling involves risk. For support call 1800 858 858 or visit Gambling Help Online.

Aus Racing Wager Contact and Complaints Guide

Use this page to contact support, ask about your account, request responsible wagering help, submit a complaint or report information that may need correction.

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Support channels

Human input required: support phone, email, live chat, hours, postal address and secure complaint form.

  1. Submit your complaint through an approved channel.
  2. Include account details only through secure forms.
  3. The support team reviews the complaint.
  4. You receive a response through the approved process.
  5. Use the approved escalation path if available.

Keep wagering within limits

Gambling involves risk. Set limits, take a break or seek support early if wagering stops feeling manageable.

Responsible wagering tools

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